High Speed Doors

Aftercare & ongoing support

SDS provides service packages to ensure longevity and legal compliancy.

As well as prolonging the functionality and lifecycle of the equipment, it is essential that business managers and owners understand that failing to maintain the assets so they are safe in use could lead to a court penalty if there was an injury.

Our Products

High Speed Doors
High Speed Doors
Fast action doors enable energy and cost savings as well as optimised traffic flows, production and logistic activities – safe, reliable, maintenance and user f...
Rapid Fold High Speed Door
Rapid Fold High Speed Door
A fold up high speed door providing high performance for industrial applications.
Rapid Roll High Speed Door
Rapid Roll High Speed Door
It is therefore suitable for intensive and continuous use applications, in a wide range of industries, including iron and steel, engineering, textile, chemical and...
Rapid Repair High Speed Door
Rapid Repair High Speed Door
The Rapid Repair high speed door benefits from self-repairing guides to prevent damage in the case of impact with the curtain.

Frequently Asked Questions

Investing in any form of secure door system requires a relative outlay and prior to purchase it’s important to feel fully confident in the company you choose.

We have compiled a list of some questions that are worthwhile asking when researching and requesting quotes.

1

Do your secure doors meet the relevant UK health and safety standards?

Whether buying power-assisted gates or doors, these MUST be fully compliant with UK law. It’s important to understand and even request evidence to prove that everything is above board. Once purchased, companies then become responsible for maintenance whilst ensuring the safety of use based on specific circumstances.

2

Does your company have public liability insurance in place?

This may seem like a question you’d never ask but it’s certainly an important one. Without insurance, should something go wrong during installation, the customer could be landed with a costly and unexpected bill. This seemingly bold question should never be a problem, especially to a business who’s covered.

3

Do secure doors come with a warranty?

Again, we’ll highlight the fact that secure doors are an investment. It’s important to know they are going to be under warranty, even if it’s only for a short time. When using a reputable company the topic of warranties will be discussed in the first instance. If not, don’t be afraid to ask or request paperwork.

4

Do you provide support after purchase?

The worst thing any company can do is vanish once the deal is done. Having mentioned health and safety above, it’s intrinsic to to understand that high levels of safety must continue. Again, a company with a decent reputation will discuss this initially whilst recommending maintenance services. Make sure you’re fully aware of your responsibilities as a company owner with regards to secure door systems.

5

What times of the day can we get in touch?

As not every company works the traditional 9am – 5pm shift pattern, you’ll need to be fully versed with applicable times to call, especially in the case of an emergency. Ideally, a secure door provider will be available 24 hours a day, 7 days a week. When this is the case, should you experience a breakdown, help will be on its way sooner resulting in less downtime and revenue loss.