SDS provides service packages to ensure longevity and legal compliancy.

As well as prolonging the functionality and lifecycle of the equipment, it is essential that business managers and owners understand that failing to maintain the assets so they are safe in use could lead to a court penalty if there was an injury.

European Standards for Automatic Doors (BS EN 16005 and BS 7036) sets the minimum level of safety allowed within the Machinery Directive for powered doors, this is a statutory directive to ensure the safety of employees and users.

Automated gates and traffic barriers intended primarily for vehicles but might also be encountered by pedestrians are covered by BS EN 12453. The code of practice for automated gates & barriers (DHF TS 011:2018) and for industrial doors & domestic garage doors (DHF TS 012:2018) are also strictly adhered to.

All of our technicians are certified and trained to the latest industry standards, allowing us to perform any type of service or repair on your automatic doors, roller shutters, gates, or barriers. Our compliance service reports are submitted to our customers within 24 hours of site attendance. Any minor adjustments that may be required are included within our PPM packages.

Maintenance benefits

The secure door system process doesn’t end upon purchase. Effective, regular maintenance is required to ensure optimum efficiency and of course, the longevity of the product. Let’s take a look at maintenance benefits.

Ensuring secure door systems

Ensuring secure door systems are in full working order means first and foremost they are safe for use. Having made the investment, it’s every company’s number one priority to ensure the reliability and safety of equipment for employees and pedestrians.


Relevant health and safety rules

As a company owner or when working in higher management you must comply with the relevant health and safety rules. The upkeep of secure doors makes sure that certification and proof of compliance is always up to date, thus keeping you legal. Owning the right certificate also takes point number one into consideration as companies are putting employee security first.


Regular checks engineers and technicians

As with absolutely anything purchased, if not correctly maintained, not only will it’s lifespan be less, things are more likely to go wrong. Strategic, regular checks allow engineers and technicians to highlight imminent problems and fix them before doors break down altogether. Companies experience a reduced number of emergency breakdowns in this case.


Prioritised clients in emergency cases

When taking out the necessary and applicable maintenance with Secure Door Systems, we prioritise such clients in case of an emergency. When doors are looked after, emergencies are just that and not down to poor care.


Discounted costs on recommended repairs

Alongside emergency callout priority the team at SDS provide discounted costs on recommended remedial repairs. We understand cost limitations within business and therefore want to help effectively where we can.


Proper maintenance

Secure door systems will stand the test of time when cared for and well maintained. Over time, the cost saving benefits of this are potentially huge


We don't allow penalties

Failing to maintain could lead to a court penalty should injury occur. As a provider we want to avoid this and as an employer, you certainly do!

Regular servicing helps to keep costs down by reducing the number of breakdowns.

SDS recommends two service visits per annum, especially in highly used areas. Call us or email to discuss your requirements with our experienced team in more detail.