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Privacy Policy

Last Updated: Tuesday 10th March 2026

1. Introduction

Secure Door Systems (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website (https://securedoorsystems.co.uk) or engage our services.

2. Data We Collect

We may collect and process the following personal information:

  • Contact Details: Name, job title, email address, and phone number.
  • Property Information: Site addresses for installations, surveys, or maintenance.
  • Financial Information: Billing addresses and payment details (processed securely).
  • Technical Data: Service and maintenance history of the doors and equipment at your premises.
  • Digital Data: Your IP address and browsing behavior when using our website.

3. How We Use Your Data

We process your data based on the following legal grounds:

  • Contractual Necessity: To provide quotations, process orders, and carry out installation or repair works.
  • Legal Obligation: To maintain service records in compliance with the Workplace (Health, Safety and Welfare) Regulations 1992.
  • Legitimate Interests: To manage warranty claims, validate service histories, and communicate regarding scheduled maintenance.

4. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected.

  • Financial Records: Retained for 6–7 years to satisfy HMRC requirements.
  • Service Records: Retained for the lifespan of the product to ensure safety compliance and warranty validation.

5. Data Sharing

We do not sell, rent, or lease your personal information to third parties. We only share data with:

  • Sub contractors: Such as specialist installers or delivery partners, strictly to complete your project.
  • Regulatory Bodies: If required by law or to protect the safety of our staff and the public.
  • Access Control Providers: Only where coordination is required for site integration.

6. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: The right to request a copy of the data we hold about you.
  • Correction: The right to request that we fix any inaccurate information.
  • Erasure: The right to request deletion of data (where it does not conflict with legal record keeping).
  • Portability: The right to move your data to another provider.

7. Data Security

We are committed to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures including secure servers and encrypted communication to prevent unauthorised access or disclosure.

8. Cookies

Our website uses cookies to enhance user experience and analyse traffic. You can choose to accept or decline cookies through your browser settings.

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at: